Privacy Policy & GDPR
1. Data Controller
The data controller for personal data collected on Syncomed.io is:
SYNCOMED
Contact: contact@syncomed.io
2. Data Collected
- Name, email address, professional contact information
- Company/laboratory name (for partner accounts)
- Product information published on the platform
- Product page view statistics
- Connection logs (IP address, date/time)
3. Legal Bases and Purposes
- Account management: Performance of contract
- Product listing management: Performance of contract
- Analytics to partners: Legitimate interest
- Legal compliance: Legal obligation
- Marketing communications: Consent
4. Data Retention
- Active account data: Account lifetime + 3 years
- Closed account data: Deletion within 30 days
- Billing data: 10 years (legal requirement)
- Connection logs: Maximum 12 months
5. Your Rights
Under GDPR (EU) 2016/679 and the Swiss FADP, you have the right to: access, rectify, erase, restrict, port your data, object to processing, and withdraw consent.
Contact us at: contact@syncomed.io
You may also lodge a complaint with the CNIL (France) or the FDPIC (Switzerland).
6. Contact
Email: contact@syncomed.io